Shipping Policy

Processing Time

• All orders are processed within 1–2 business days after payment is confirmed.

• You will receive a confirmation email with tracking details once your order has been shipped.

Shipping Times

• We ship directly from our trusted suppliers to keep costs low for you.

• Estimated delivery time is 7–15 days

(Delivery times may vary depending on your location and local postal service.)

Shipping Costs

• We offer Free Standard Shipping on all orders.

• Express shipping may be available at checkout for an additional fee.

Tracking Your Order

• Once shipped, you will receive a tracking number via email.

• You can track your order on our website or through AusPost's website.

Delays

• While we work hard to ensure your order arrives on time, shipping delays may occur due to customs, holidays, or shipping conditions.

• If your order is delayed beyond the estimated timeframe, please contact us at turboclean.au@gmail.com and we’ll assist you.

Lost or Damaged Packages

• If your package is lost in transit or damaged please contact AusPost to file a claim.
  

Contact Us
If you have any questions about your order or shipping, please reach out to us at turboclean.au@gmail.com